DFSS training provided by ICG-Capability familiarizes participants with phases and tools for designing new processes/products by solving practical tasks in teams. The training results in a new process which is designed by participants based on customers´ requests. In parallel it also reflects a company´s internal criteria defined for this process. Interactive form of the training fuels up participants ‘creativity, allows easy acquisition of the DFSS tools during practical exercises under the guidance of professional trainers, coaches respectively and it naturally captures the attention of all participants. Each participant leaves the training “armed” with a set of tools that the participant is able to use in practice immediately with confidence, which is a significant asset of the training.