Moneta_Lean Bank_services

I attended Lean in Banking companies training by ICG-Capability. As per the organization, the training was very well prepared – it had a clear structure, was led in organised way and we had printed slides at our disposal, so we were able to take notes. All lectures were of a very good quality: concise and clear, with high information value. Besides the professional approach of both teachers I consider the balance between theory and practice to be the main quality of the training. As participants, we were confronted with the process of delivering parcels, on which we have gained first-hand experience of Lean techniques and possibilities of simplifying and leaning processes. Thanks to this we have gained better understanding of procedural issues and understood that many process steps can often needlessly complicate the process and prolong its duration. Lean in Banking was excellent training with high added value, and I highly recommend it.