As part of continuing education, I have attended a two-day training „Business Process Management“ at ICG company. Lector is a proficient speaker, I was able to keep the attention the whole time and absorb the information presented to us with enthusiasm, information were given to us in entertaining and comprehensive way. My expectations have been met. I clarified my doubts, gained a lot of practical tips and i am looking forward to apply them in practice. I would recommend this training to anyone who deals with these matters.